Clinical Vendor Management Associate I

Come discover what our 25,000+ employees already know: work here matters everywhere. We're a growing and evolving biopharmaceutical industry leader, which means you'll have endless opportunities to work with experts around the world and build the career you've dreamed of.
As a part of the Syneos Health team, you'll help us deliver results for a rewarding reason - we improve patients' lives around the world. Because to us, a patient isn't just a number, they're our family, friends, and neighbors.

Why Syneos Health
• #SyneosHealthLife means we're committed to our Total Self culture - where everyone can authentically be themselves. Our Total Self culture is what unites us globally, and we know every person's unique contributions make a difference.
• We believe our success is a direct result of the people who are driving it - you! We value your dedication to care for our customers and patients, so we want to focus on taking care of you. That's why we offer a comprehensive benefits program encompassing your total health - physical, mental and financial.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job responsibilities
• Completes tasks required to support end users with the selection, onboarding, oversight and offboarding of Vendors/Vendor services used in support of clinical trial delivery
• May provide regular and timely status updates to customers regarding the progress of their requests and Vendor onboarding activities. Ensures accurate tracking and documentation of the end-to-end process
• May act as a primary point of contact for the Vendor during the onboarding process, liaises with relevant stakeholders to respond to questions relating to the requirements and ensures completion of requests to time and quality
• Tracks the progress of each new Vendor/Vendor service going through the onboarding process. Identifies issues affecting completion of services to time and quality (e.g. non-responsive Vendors or stakeholders, incomplete information etc.). Communicates and requests assistance with issue resolution as required
• Assists with collection of periodic metrics on the status of the Clinical Vendor Management services
• Maintains the Clinical Vendor Management databases and internal webpage(s) that support end users with the selection, onboarding, oversight and offboarding of Vendors in support of clinical trial delivery
• Develops knowledge and builds proficiency in Clinical Vendor Management processes, regulations, systems and standards through regular training, review of guidelines etc.What we're looking for
• BA/BS preferred in the sciences, information technology or related disciplines in the natural science/health care field or equivalent combination of education and experience
• Strong analytical, critical thinking, and problem-solving skills
• Excellent communication skills (interpersonal, written, verbal) with the ability to communicate effectively with internal and external customers and stakeholders
• Good project management, organizational, planning, customer service, and time management skills
• Ability to be flexible and adapt to change
• Ability to prioritize and manage tasks, and make effective decisions in a fast-paced, priority-shifting, and time-sensitive environment delivering high quality work with attention to detail
• Ability to work independently as well as part of a multi-disciplinary team
• Experience in a Contract Research Organization or Pharmaceutical/Biotechnology company is preferred
• Knowledge of regulatory requirements for clinical trials and medical terminology is preferred
• Experience with Microsoft Office products including MS Word, MS Excel, MS PowerPoint, and MS Outlook
• Responsible for performing activities that are in compliance with applicable Corporate Business Practices, Standard Operating Procedures and Work Instructions and performing other duties as assigned by management.

Get to know Syneos Health
We are the only full-service biopharmaceutical solutions company in the world. That means we bring together the best clinical and commercial minds to create a better, smarter, faster way to get medicines into the hands of patients who need it most. Learn more about Syneos Health.

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

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