ICON Clinical Research

Human Resource Manager

23 Jul 2021
20 Aug 2021
Full Time
Contract Type
Experience Level
Experienced (non-manager)
HR Manager -

Location: Dublin, Ireland

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

The HRM works closely with colleagues in the HRM team, our HR Business Partners, business partners and all HR Centres of Excellence.

This role has a particular focus on supporting our business in several EMEA countries (Belgium, Netherlands, Austria, and Switzerland). A proven background of partnering with business stakeholders on key HR programmes is essential. The successful candidate will need to have strong experience in Industrial relations (working with Works Councils) across sites as well as solid experience in Employee Relations. The successful candidate will lead the rollout of key HR programmes with business stakeholders, e.g programmes such as Performance & Reward, Organisational Design / restructuring support, Development & career-path planning, culture & engagement and people leader development.

We are looking for an experienced HR Manager (5+ years as a HRM) with a proven ability to partner with, motivate and influence leaders via coaching and consulting. The role calls on the HRM to switch easily between strategic and tactical tasks.

  • Responsible for management of industrial relations, works council collaboration, employee relations, legal compliance and ensuring HR policies meet these requirements in designated country or region.
  • Delivery of complex case management advice on key areas such as disciplinary, performance management redundancy, long-term sickness and issues that require country specific interaction.
  • Proactively work with Managers in your region to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, absence and performance reviews and propose specific plans to assist and advise improvements
  • Support the implementation of people strategies and plans through the rollout of HR programmes and through the provision of local country Insight into the broader HR team.
  • Act as a HR partner to office leadership teams.
  • Build strong relationships with key Managers within your countries of responsibility and also with the offshore managers who have people management responsibility in these countries.
  • Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams.
  • Work closely with the HR Service Centre Manager and the HR Service Centre Team to ensure a smooth transition on local issues and ensure clarity on when the team should hand over or escalate.
  • Support and coach people managers on complex employee issues.
  • Other duties as assigned.

What you need:
  • Industrial relations - proven experience of leading relationships with local Works Councils
  • Employee relations & compliance - expert in employee relations, managing difficult situations, mitigating risk and proposing solutions
  • Country knowledge - having a demonstrated knowledge of local (Belgian, Dutch...) labour law would be a plus. Experience with other international markets is advantageous.
  • Agility - being able to support various types and sizes of projects, both locally and across different countries
  • Project management - can lead projects, engaging key stakeholders, manages risk
  • Change management - advanced ability to create change plan & engage stakeholders
  • Data Analysis - uses data to build business case, drive decisions, help interpret a situation
  • Executive presence - Proactively speaking up with issues while recommending a solution
  • Business acumen - understand business drivers, key financial measurements, align and prioritize HR processes and practices to support organization's vision and goals.
  • Policy - Able to drive change, facilitate communication and dissemination of policy
  • Diversity and Culture - identifies gaps & leverages expertise to recommend/influence action plans or solutions
  • Collaboration - Build strong working relationships and ability to effectively influence and have crucial conversations with key stakeholders.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.