Job Description

The HR Administrator acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The Administrator is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

HR Service Delivery Support
• Respond to a wide variety employees' and managers' HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions

• Provide high level administrative and systems related system support

• Participate in international projects and cross-functional initiatives

• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts

Data Privacy, Data Management, Record Keeping

• Responsible for maintaining accurate files and records in compliance with company and local/country requirements.
• Generate difficult reports. Track and report out on various requirements

Communication
• Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.
• May create and manage broadcast communications related to available services and systems

Other
• Other duties as may be required
The HR Specialist acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The associate is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

HR Service Delivery Support
• Respond to a wide variety employees' and managers' HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions

• Provide high level administrative and systems related system support

• Participate in international projects and cross-functional initiatives

• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts

Data Privacy, Data Management, Record Keeping

• Responsible for maintaining accurate files and records in compliance with company and local/country requirements.
• Generate difficult reports. Track and report out on various requirements

Communication
• Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.
• May create and manage broadcast communications related to available services and systems

Other
• Other duties as may be required
Qualifications

Fluent in English as the company's primary business language (verbal and written), any other additional European language is a plus
• Ability to work effectively across departments and cultures
• Working knowledge of the role HR plays in the overall HR processes
• very good written and oral communication and organizational skills
• Comfortable working with HR systems and applications
• Demonstrated ability to learn and navigate complex HR supported systems and processes.

Why Work at Parexel

There are pivotal moments in every career: Sharing new treatments. Improving processes. Delivering life-saving advances. The people who succeed are the ones who make the journey go further and faster every time. What if you had a partner to support you as you reach the next level in your professional path? A partner who believes a collaborative environment is key to achieving your goals? A partner who is dedicated to your health and wellness so you can help make a difference in the lives of millions worldwide?

That's Parexel. We're a diverse team of professionals focused on one goal: getting treatments into the hands of those who need them most. Working together, the results we bring to our clients and the opportunities we bring to our team get better with every step.

How can we help you on your journey? Find your path, and learn more on LinkedIn, YouTube, Facebook, Twitter, and Glassdoor.