Lab Equipment Coordinator

LAB EQUIPMENT COORDINATOR

Purpose:

This role will be part of the account-based team and have support, training, access to the UK Integrated Laboratory Solutions group network.

The role will manage, organise and implement high-quality specialist engineering and coordination support to a wide range of laboratory equipment including the supporting tasks in the lab space to drive quality and efficiency for the client’s scientific staff.

Key Accountabilities & Deliverables:

• Ensure prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards
• Manage and improve the service logging process and asset database
• Carry out regular asset sweeps (and potential for re-tagging of equipment)
• Create, manage and review supporting documentation e.g. service reports
• Support contract management process in the set-up, renewal and budget of contracts
• Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
• Management of FTMAC including CAPA, root cause analysis
• Build-up and maintain client relationships
• Attend client meetings to review on-going performance, areas for continual improvement
• Support to Management Team to ensure all activities are completed

Health, Safety Environmental Arrangements:

Raise and/or follow task-based Risk Assessments/Method Statements (RAMS), COSHH, Manual Handling and Display Screen Equipment (DSE) ensuring that controls are fully met. Carry out high risk tasks in full compliance with clients and/or Procedures, Guidance and Rules, and in accordance with responsibilities/duties specified within arrangements when appointed as an Authorised/Competent Person. Clean up areas on completion of engineering work and maintain the cleanliness of lab equipment and workshops ensuring that the area is free from engineering debris and waste.

Act as a receiving authority under both Client and Lab Equipment Certificates (LEC) and Safe Systems of Work (SSoW) when trained and authorised to safely carry out the duties and responsibilities of an authorised and/or competent person.

Personal Experience/Qualifications/Skills:

• 2+ years’ experience within the Laboratory/Pharmaceutical sector
• Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach
• PC literate in Microsoft packages (Word, Excel, PowerPoint etc)
• Strong relationship management and excellent communication skills/influencing skills
• Ability to work to own initiative but team orientated and able to work with minimal supervision
• Strong written and verbal communication skills
• Robust and assertive attitude towards achieving results and motivating team members
• High customer focus
• Some selling skills

Desirable:

• HNC/HND in relevant engineering and/or science discipline
• Pharmaceutical / Regulated working background
• SharePoint experience