French Speaking Medical Information Associate

Up to £25.99 PAYE/£29.12 Umb
16 Jun 2021
17 Jun 2021
Lucy Stendall
Full Time
Contract Type
Experience Level
Experienced (non-manager)
CK Group are recruiting for a French Speaking Medical Information Associate to join a company in the Pharmaceutical industry at their site based in Tadworth, Surrey on a contract basis for 12 months.


Our client is one of the largest bio-pharmaceutical companies operating in the UK. They are committed to working with the NHS, academia and other healthcare organisations to improve the delivery of healthcare and achieve the best health outcomes for people in the UK.

This French Speaking Medical Information Associate role will be based at our clients site in Tadworth, Surrey.

£18.45-25.99 per hour PAYE/£20.60-29.12 per hour Umbrella.

French Speaking Medical Information Associate Role:
  • Research and respond to inquiries received via phone, email, internet or mail within the required timelines and standards.
  • Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines.
  • Identify and record, or triage to responsible designee, adverse events and product quality complaints as well as process fulfilment.
  • Provide response in customer’s local language using approved resources in English. Secondline Medical Information Content Management.
  • Exhibit broad knowledge of assigned therapeutic area and a solid understanding of pertinent disease state(s).
  • Handle escalated MI inquiries from various sources.
  • Create and maintain MI documents by ensuring that responses ae medically and scientifically accurate, balanced, and meet customers’ needs.

Your Background:
  • Fluent in both English & French.
  • Degree in a Life Science/Healthcare field, required.
  • Pharmacy degree, preferred.
  • 1-2 years of medical information or relevant work experience.
  • Customer Service experience.

For more information or to apply for this French Spanish Speaking Medical Information Associate position, please contact Lucy Stendall on 01246 457725 or email, quoting job ref 50907.

It is essential that applicants hold entitlement to work in the UK.