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Technical Support Engineer

Employer
Proclinical Staffing
Location
Germany, Hamburg
Salary
Negotiable
Start date
8 Jun 2021
Closing date
22 Jun 2021

View more

Discipline
Manufacturing, Engineering
Hours
Full Time
Contract Type
Permanent
Experience Level
Experienced (non-manager)

Job Details

Proclinical has partnered with a talented biotech in search for a Technical Support Engineer in Germany. In this role you will be expected to provide technical support for our live-cell-imaging-systems and automation solution.

Job Responsibilities

  • Provide global technical support to field service representatives for live-cell-imaging-systems and automation solution
  • Drive root-cause Analysis for systematic field issues and be an active part in the continuous product improvement process.
  • Create supporting documentation to the field service organisation e.g. Service Manuals and Service Data Bulletins
  • Interacts closely with our OEM partner on a global base
  • Develop and deliver training through blended learning platforms including virtual and online classes, laboratory session and classroom lectures

Skills and Requirements

  • A qualified engineer with a broad understanding of various engineering disciplines (Mechanical, Electronic, Electrical, Pneumatics / Fluidics) or aligned experience
  • Self-driven with an ability to work in a highly dynamic and complex business Environment
  • Excellent communication skills, verbal and written and able to communicate across different levels internally and at customer sites
  • Strong interpersonal skills for preparing and providing technical trainings
  • Flexible with regards to working hours to facilitate occasional global calls

To Apply

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

#LI-DJ1

Company

At ProClinical we have one aim: to support life science companies in the many challenges they face while combatting unmet medical need worldwide.

Ageing populations, rare diseases, epidemics and the millions of patients without access to medication are just a few of the pressing issues that life science companies contend with. The industry is under increasing pressure to develop new and innovative ways to save and improve patients’ lives. 

ProClinical’s mission is to support their work by connecting life science companies with the highly skilled professionals they need to continue innovating. 

Internal recruitment and HR teams often struggle to continuously source skilled, experienced professionals to fill highly-specialised and niche roles. ProClinical combines a deep understanding of the industry with extensive candidate networks to provide both a technical and cultural fit for our life science partners.

 

Company info
Website
Telephone
0800 988 4437
Location
Eldon House
Eldon Street
London
EC2M 7LS
United Kingdom

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