IQVIA is seeking a proactive and highly motivated casual Pharmacist to join one of our patient support programs.

The objective of the program is to support the launch and ongoing uptake of a rare genetic disease medication, with a ‘best in class’ patient support program, which enables patients to have an improved quality of life, improved outcomes, and ongoing adherence.

Four hours a week (no weekends)

Sydney Metro areas

In this very flexible and autonomous casual position you will:

• Provide post-prescription/initiation support and education to reinforce elements of the HCP consult for the patient in a personalized and tailored approach:

• Managing expectations

• Education around expected side effects (especially transient side effects)

• Education about dosing and administration

• Provide additional support and education to achieve better health and lifestyle outcomes (holistic wellbeing)

• Fill information gaps the patient did not get at the consult

• Sense of connectedness, clarity, and value

• Access to allied health services – particular need for diet, mental health and/or others

• Drives persistence on therapy (100% compliance)

• Work closely with the Amicus, Nuevo Health, Vivacity Health program teams to share feedback and experiences from patients and HCPs

To be considered for this position you:

• Registered Pharmacist (Current Registration)

• Ability to work flexible hours during business days

• Capacity to increase working hours as required

• Previous experience with delivering remote or telephone support

• Ability to deliver clear and concise messages and direction over the telephone

• Previous education delivery to patients

• High level of attention to detail and effective time management skills

• Effective communication & interpersonal skills in the healthcare environment (including with physicians, clinic staff, patients and company representatives)

• High level of computer literacy, IT Proficient

• Australian Citizen / Permanent Resident of Australia

If you are interested please apply and a member of the Talent team will be in touch

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.