Account Manager - Diagnostics - East Anglia

6 days left

Essex, England
Competitive Salary and Bonus
21 May 2021
18 Jun 2021
Judy Phillips
Full Time
Contract Type
Experience Level
Experienced (non-manager)

Account Manager - Diagnostics - East Anglia

Our client is a global leader in, in vitro diagnostic and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. They have helped transform the practice of medical diagnosis from an art to a science, through the company's commitment to improving patient care and lowering overall costs.

The Account Manager is responsible for managing and expanding existing accounts, managing, and improving customer relationships, improving profitability of accounts and handling first line service.

Main responsibilities include:

  • Full revenue responsibility for territory including forecasting and target performance achievement
  • Manage and drive the development of accounts, including strategic account management and post-sales implementation process
  • Manage routine renewals of base business accounts and negotiate long-term contracts
  • Provide first line service support and technical troubleshooting for defined service interventions
  • Provide ongoing training and coaching to customers

Success in this role is measured by service level achievement, economic profitability, customer satisfaction score, contract renewal rate and managed revenue

Experience required:

  • Track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service.
  • Successful engagement with customers, specifically Business Management and key stakeholders
  • Strong understanding of key stakeholders and customer dynamics
  • Strong solution selling and relationship building skills
  • Long-term, strategic focus on accounts

A highly competitive salary, bonus and benefits scheme will be available for the successful candidate.

Please apply online or contact CHASE for further information on 0131 553 6644

Reference number: 31638

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