Feasibility Site Liaison Specialist UK

Cambridge, United Kingdom
12 May 2021
11 Jun 2021
Full Time
Contract Type
Experience Level
Experienced (non-manager)
We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.   

 Our goal-driven teams combine and deliver start-up activities for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease start-up timelines and exceed expectations. 

 We are currently seeking an FSL join our team in the UK, who will provide administrative support for site activation activities and support the development of the critical path for site activation within assigned projects to provide support for rapid site activations. As an FSL you will:

  • Implements feasibility assessments.
  • Develops site lists, including research from internal and external sources to ensure the site list is reflective of the defined site profile. Ensures current investigator and site staff contact details are appropriately maintained in PPD systems.
  • Accountable for completion of the 'Site Interest Plan' in CTMS and collection and delivery of associated documents from investigators and site personnel. Document in real time all communication, attempts and follow up associated with site contact and survey responses.
  • Reviews survey data to ensure responses are logical, complete and reflective of the question asked.
  • Works in collaboration with SF Specialist to achieve targeted response goals for assigned projects. communicates with the Strategic Feasibility team, appropriate SI&A and clinical personnel regarding site issues and feasibility risks.
  • Ensures an efficient, effective plan is in place for site contact and follow up. Ensures compliance with the plan and escalate concerns/non-compliance to SF Specialist and SF Manager.
  • Serves as the local expert regarding site capacity and expertise. Works with key local personnel to gather knowledge base and recommend additional sites. Harnesses this knowledge base when performing local tiering of sites.
  • Where applicable, develops and maintains relationship with client local affiliates
  • Champions the inclusion of Strategic Collaboration sites into the feasibility process
  • Conducts phone interviews, scripted or non-scripted, with physicians and other site personnel to discuss standard of care and obtain protocol-level input to support trial optimization projects
  • Liaises with Global Investigator Services to resolve investigator queries in real time and maintain accounts and contact' information
  • Contributes to the development and roll out of global strategic feasibility processes and best practices.
  • Trains new FSLA's on strategic feasibility processes and systems.
  • Utilises local knowledge to input into the identification and development of new Strategic Collaboration sites within local market
  • Contributes to discussions with FSLA's in other regions to support a collaborative network with consistent processes and sharing of best practices.
  • Serves as a subject matter expert on feasibility survey tools and provide input on the development of future systems/releases.



  • Bachelor's Degree in life sciences
  • At least 6 years CRA experience, with strong network of sites and investigators across several TAs

Knowledge, Skills and Abilities:
  • Effective oral and written communication skills, with the ability to communicate effectively with medical personnel
  • Excellent interpersonal skills
  • Strong attention to detail and quality of documentation
  • Good negotiation skills
  • Good computer skills and the ability to learn appropriate software
  • Fluency in local language as well as a good command of the English language and grammar skills
  • Basic medical/therapeutic area and medical terminology knowledge
  • Ability to work in a team environment or independently, under direction, as required
  • Basic organizational and planning skills
  • Basic knowledge of local health systems
  • Ability to attain and maintain a working knowledge of GCP and applicable SOPs
  • Excellent customer focus
  • Proven flexibility and adaptability
  • Ability to work in a matrix environment
  • A proven relationship builder
  • An independent thinker
  • Ability to manage risk and perform risk escalation appropriately

At PPD we hire the best, develop ourselves and each other, and recognise the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD you will benefit from an award-winning learning and development programme, ensuring you reach your potential.  

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD truly value a work-life balance. We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organisation but with a local feel. 

- We have a strong will to win - We earn our customer's trust - We are gamechangers - We do the right thing -We are one PPD - 

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, then please submit your application - we'd love to hear from you.  

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