Sr Director, Development Operations - Biotech

Cambridge, United Kingdom
03 May 2021
02 Jun 2021
Project Management
Full Time
Contract Type
Experience Level
Experienced (non-manager)
We have a new vacancy in our PPD Biotech Team for Senior Director, Development Operations. This can be based in the EMEA region.


Provides strategic direction across all therapeutic areas and other divisions and business units across PPD to ensure compliance and consistent delivery of the strategic partnership model (operations, quality and financial standards). Collaborates and influences functional leads and other key internal stakeholders on operational and strategic priorities to promote collaboration and creativity to achieve the partnership goals. Monitors and influences internal operations to minimize potential for risk and maximize client satisfaction. Responsible for achieving for overall partnership financial and operational goals as assigned. Collaborates with leadership in all functional areas to develop and improvement of partnership processes. Works with Business Development to secure new business through the delivery of client presentations and proposal development. Works with other assigned Development Operations Leads on the PPD Strategic Partnerships. May be responsible to evaluate, co-develop and/or implement client specific partnership business processes, inclusive of partnership change management.. Communicates partnership expectations, applicable corporate goals, key clientspecific updates, Master Service Agreement(s) (MSAs) terms and client-specific rules of engagement as it relates to overall program, project or service-level delivery.

Key responsibilities:
  • Creates, compile and manages operational, quality and financial standards buy utilizing systems, tools and reports to identify trends in risks and/or issues (i.e.key performance indicators for, key quality indicators, key relationship indicators,etc.) that present opportunities to leverage risk mitigation or PPD solutions across the portfolio and/or a single study/contract.
  • Ensure timely and thorough follow-up to actions identified at Partnership Level,such as but not limited to, PPD Quality Risk Management process (summarized at EQR), client or joint client/PPD Quality Counsels, governance meetings, etc..
  • Partners with cross functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately.
  • Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, therapeutic areas and functions and achieve superior delivery of projects and services.
  • Assist Business Development team to enable business expansion of the portfolio (e.g. bid defenses and capability meetings).
  • Serves as a customer's operations point of contact, and escalation support person for operational issues/discussions. Communicates with sponsors regularly to identify potential problem areas and acts quickly to remove the risk/resolve the issue.
  • May represents Operations at the governance level and contributes to the compilation of goals and business plan objectives for the strategic partnership


Education and Experience:
  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to
  • 15+ years).
  • 7+ years of management responsibility
  • Advanced leadership skills

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:
  • Effective oral and written communication skills including the ability to communicate in English, both
  • orally and in writing
  • Ability to influence internal and external stakeholders to fulfil partnership goals
  • Ability to manage and create metrics, reports to ensure portfolio management, inclusive of
  • operations, quality and financial
  • Strong financial acumen
  • Excellent judgment and decision making capability with ability to apply critical and analytical thinking
  • skills and manage complex/ambiguous situations
  • Capable of building a strong network of influential people
  • Proficient knowledge of project management principles and application
  • Proficient knowledge of budgeting, forecasting and resource management
  • Understanding of regulatory guidelines and directives
  • Proficient marketing and negotiation skills
  • Effective in working across geographies and cultures
  • Computer Skills



Similar jobs

Similar jobs