Cpl Life Sciences

Medical Information Associate

Location
Leatherhead
Posted
26 Apr 2021
Closes
25 May 2021
Ref
JO-2104-467181
Contact
Rhianna Bellamy
Hours
Full Time
Contract Type
Contract
Experience Level
Experienced (non-manager)

Medical Information Associate
Location: Surrey
Length of contract: 6 months

A top 50 multinational pharma company has an opportunity for a Medical Information Associate on a 6-month contract basis. This is a customer-focused role responsible for handling and responding to medical inquiries regarding company products and devices. Customers include consumers, healthcare professionals (HCPs) and internal colleagues across EMEA. You will report to the Frontline Manager within Medical Information EMEA. Within this role you will be advising customers in their local language, therefore my client is looking for someone who speaks an additional European language fluently.

Key responsibilities:
Research and respond to inquiries received via phone, email or mail etc.
Document the inquiries
Provide response in customers local language
Maintain a high level of knowledge of the assigned therapeutic area
Identify continuous improvement opportunities
Act as a point of contact for other staff

Requirements:
High level of proficiency in one or more of the following languages: Norwegian, Danish, Finnish, Swedish, Italian, Spanish, Portuguese, Dutch, Polish, French, German, or Greek
Degree in a life science/healthcare field
1-2 years of medical information or relevant work experience
Customer service experience

If you would like to hear more, please apply within or send your CV to Rhianna.bellamy@cpl.com

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