ICON Clinical Research

Accounts Receivable Supervisor

20 Apr 2021
07 May 2021
Full Time
Contract Type
Experience Level
Experienced (non-manager)
At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry! Are you one of them?

At ICON, we have an incredible opportunity for a Accounts Receivable Supervisorto join the team in our Leopardstown, Dublin 18 location.

The Role:
  • Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
  • As member of staff, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Manage the accounts receivable functions to ensure accurate and timely processing of invoices, credit memo and refunds.
  • Routinely meet with staff to evaluate, prioritize and set targets for the month.
  • Serve as an escalation point for collection issues; and responsible for progressing collection issues to resolution.
  • Prepare, analyze and interpret monthly accounts receivable aging reports and disseminate results to management.
  • Develop and write policies and procedures as necessary.
  • Consistently work to streamline and improve processes thereby maintaining DSO (Days Sales Outstanding) in line with goal set by management.
  • Identify errors, resolve discrepancies, and provide support and dispute resolution to customers in a timely manner.
  • Interface with Project Management, Contracts and other departments to obtain up to date information concerning contracts, change orders and billing related issues that impact collections.
  • Support internal and external audits
  • Assist manager with ad hoc reports and special projects as needed.
  • Assume other reasonably related duties as may be assigned from time to time.

What you will need:
  • Minimum of 5 years Accounts Receivable experience.
  • An understanding of Accounts Receivable processes from Billing, Collections to Cash application.
  • Proven leadership skills, ability to develop skills of direct reports and positively impact team morale.
  • Ability to work in a fast-paced environment and prioritize work.
  • Ability to interpret and analyze financial data.
  • Advanced knowledge of Microsoft Office Applications.
  • Strong organization, time management and problem solving skills.
  • Excellent verbal and written communication skills.
  • Ability to build and maintain strong relationships.
  • Bachelor's degree in Accounting or Business or local equivalent preferable.


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