As an Operations Coordinator 1 you will manage the administrative support across all Lifecycle Safety service lines to the Safety Operations and LSM functions as appropriate and provide support to junior administrative team members.

Main responsibilities:

• Assist in processing of Lifecycle Safety data (collecting and tracking incoming Adverse Events(AE)/endpoint information, determining status of incoming events, tracking timelines for completion of event processing, distributing event information to appropriate project personnel).
• Review and preparation of endpoint documentation, transfer of events to client and other parties, obtaining confirmation of report receipt and track submission.
• Assist with project workflow including database entry, quality control activities, and generation of Lifecycle Safety data reports, preparation of Lifecycle Safety submission dossiers.
• Assist with administrative team support e.g. project start-up tasks, creation and maintenance of project files, systems access requests, periodic distribution of AE listings and shipping of information supplies to sites.
• May coordinate, schedule and submit safety reports to regulatory authorities, marketing authorization holders, investigators, customers and operations team in accordance with deadlines
• Creating, maintain and track case folders, assisting in maintenance of document control storage and relevant systems.
• Perform project administrative tasks (creation of labels using investigator list, maintenance of personal safety files for mail merges and regulatory documents, oversee and co-ordinate administrative support by coordinating team/project oversight group meetings, dispatching documents via courier services, reserving meeting rooms and IT equipment).

Qualifications:

• Bachelor’s degree would be preferred
• Good knowledge of medical terminology
• Willingness and aptitude to learn new skills across all Lifecycle Safety service lines.
• Word processing and data entry skills
• Strong organizational skills and time management skills
• Flexibility and excellent verbal and written communication skills
• Ability to deal successfully with many internal clients competing for attention, services and resources
• Good attention to detail and accuracy
• Ability to establish and maintain effective working relationships with co-workers, managers and colleagues.
• Highly motivated and organised with a flexible attitude 
• Ability to follow instructions/guidelines, utilize initiative and work independently

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.