Site Engagement Lead, Germany - P

05 Apr 2021
05 May 2021
Full Time
Contract Type
Experience Level
Experienced (non-manager)
TalentSource Life Sciences, the division of CROMSOURCE dedicated to flexible staffing solutions, is currently recruiting for a Site Engagement Lead to join our client-based team. This is for one of the leading global biopharmaceutical companies, mainly working in the fields of neurology and immunology. They work closely with both scientists and academics across the globe, and have a strong focus on new products and a dedicated science based approach.

Scope of the role

Site engagement is a critical component in the execution of a clinical trial. Engagement of highly motivated clinical investigators will enable to maximize efficient and timely delivery of clinical trials in a competitive environment.
  • Develop and implement a Site Engagement Strategy for assets and/or specific indications thereby contributing to strong sponsor-site interfaces for both short-term needs while building/maintaining long-term relationships
  • Lead and operate in a matrix environment both internally and externally (e.g. sites, CRO partners, vendors)
  • Mobilise and motivate a team of Site Engagement Managers (SEMs) in a global, outsourced model

Main tasks and responsibilities
  • Develop and implement a strategy for engaging clinical sites and investigators at the program level (e.g., asset and/or indication) and study level to develop, communicate, and drive the site engagement strategy, including methods to more effectively identify potential investigators and assess new investigators
  • Engage clinical sites to build and maintain relationships ensuring continued performance, continuous feedback loop, and capitalise on site expertise
  • Support strategic feasibility to identify methodologies and databases and to define the analytics that can be utilised to identify the right sites
  • Provide strategic input into Site Feasibility assessments by identifying and providing qualitative feedback about site performance and/or participation in site initiation visits thereby contributing to realistic, but aggressive clinical trial recruitment targets
  • Create/facilitate an environment in which SEMs (internal or external) collaboratively share information (globally and locally), insights, and experiences with key internal stakeholders and customers
  • Educate & collaborate with asset management teams and other key stakeholders on the benefits and need for internal SE capabilities with guidance of the Head of SE This includes defining scope of work/tasks/activities for SEMs for a specific study as well as study level resource projections for SEMs
  • Work with global network of sites (e.g., site management organisations) through coordinated, consistent interactions using multiple communication channels to create awareness of the company and its activities so that those sites want to work with the company
  • Identify and lead business improvement opportunities that improve overall site engagement capabilities with the guidance of the Head of Site Engagement
  • Ensure best industry practices and high-quality deliverables consistent with all applicable guidelines and regulations
  • Evaluate, and utilise databases/registries of potential investigators/clinical sites
  • Ensure that all SOPs are adhered to and country regulations and GCP guidelines are followed with respect to site selection and engagement
  • Global Travel including the Sponsor and Affiliate offices

Education and Qualifications
  • Bachelor's degree
  • Minimum 7 years of experience in the Pharmaceutical, Biotechnology, and/or CRO industry with a preference towards individuals who have experience in site engagement or an investigator facing role (e.g. clinical project manager, study director/coordinator, patient/site engagement companies)
  • Proven track record of successfully leading cross-functional projects in a global environment
  • Good working knowledge of GCP guidelines in different regions

Specific professional/technical expertise and key skills
  • Self-starter ready with the ability to lead and operate in a matrix environment
  • Motivate, persuade, influence and gain other's support for ideas and actions
  • Customer orientation and ability to work well with colleagues within and outside clinical development
  • Ability to coach, mentor, and train colleagues
  • Ability to work independently, to solve problems at all levels of difficulty or uniqueness
  • Creative "out of the box" thinker with conceptual strengths, who will challenge the status quo to improve
  • Ability to manage conflict and achieve consensus in a group through complex and thorough discussion
  • Results oriented/Outcomes focused with the ability to create tangible action plans for execution or further decision making
  • Change management skills, including continuous improvement mindset/solution oriented
  • Strong analytical skills and decision making
  • Good collaborator
  • Ability to analyse, synthesise, and clearly present information to individuals and groups
  • Clear and articulate verbal, written and presentation skills with excellent command of the English language
  • Regular interaction with various management levels on issues relating to site engagement

Who will you be working for?


CROMSOURCE is a family owned international, full-service Contract Research Organisation who, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do.

Our Company Ethos

Our employees are the most valuable company asset. We value our resources and ensure they work in a friendly, family environment so they are able to develop their skills and talents. Human Resources is the fulcrum around which all CROMSOURCE activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values are evidenced by our below industry average turnover rates.

About TalentSource Life Sciences

TalentSource is the division of CROMSOURCE dedicated to flexible staffing solutions. Through us, you will have the opportunity to be integrated into a sponsor-led team, whilst having the continuous support from your Line Manager, who will work closely with you to mentor and support your professional development and growth. For our client-facing positions, you must be confident, be able to drive the role and work autonomously.

The Application Process

Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.

If you would like to discuss the role before applying through the website @

or please contact for more information.

CROMSOURCE is an equal opportunities employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: Site Engagement Lead, Site Engagement, Clinical Trials, Oversight, People Management, Outsourcing, BioPharma
Skills: Clinical, Site Engagement Location: Germany Share:

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