Account Manager (Telephone)

Burgess Hill
18 Feb 2021
20 Mar 2021
Full Time
Contract Type
Experience Level
Experienced (non-manager)
At Roche Diabetes Care we have an exciting opportunity for an commercially minded, tenacious Account Manager with exceptional customer service skills to join our telephone sales team (office or home based).

In this role, you will generate revenue and maximise profitability and sales growth by upselling Roche Diabetes Care products, services and/or solutions via telephone into existing and new business.

You will work closely with the Outcome Specialists (OSs) and Area Business Managers (ABMs) to ensure swift implementation in formulary and tender/contract win areas whilst ensuring an excellent level of customer service and experience at all times. You will also be responsible for providing inbound/outbound telephone coverage and order processing for vacant territories as and when required by the ABMs.

For this role you will bring:
  • Proven success in a sales role (within the health care market is desirable)
  • Previous sales account management experience 
  • Excellent communication skills including making impactful presentations via telephone
  • Strong business acumen, problem solving and negotiation skills to drive successful revenue generation
  • Tactical planning and organisational skills 
  • Ability to work in a regulated environment
  • Proven ability to work to targets and deliver results under pressure
  • Experience working with the Google suite of programmes advantageous

If you want to work with an award winning global company that is, like you, ambitious, determined and innovative, this is a fantastic opportunity. We have a fun, fast paced, dynamic culture which offers support and encouragement where all new ideas are welcomed with opportunity to bring your ideas to life.


Closing date: 02 March 2021