DOCS Global

Clinical Trials - Digital Health Operations Manager/ Home-based/ Permanent

United Kingdom, UK
16 Feb 2021
18 Mar 2021
Clinical Research
Full Time
Contract Type
Experience Level
Experienced (non-manager)
System Support
• Follow-up and support releases for the technologies/systems in use
• User acceptance testing to be performed for each respective technology/vendor systems in use
• Identify/write system test scripts with the highest quality
• Review of System Development Lifecycle (SDLC) documentation, as applicable
• Evaluate Change Control Plan/Report as appropriate in close collaboration with IT
• Support system UAT automation where needed
• Work with IT to re-test defects after a fix has been applied, including regression testing
• Support integrations landscape and validation needs
• Support vendor oversight, which can include incident/problem management, device provisioning follow-up and escalate as needed.
o Systems audit experience
System Operational Strategy
• Participate in strategy projects implementing new solutions
• Ensure implementation follows the landscape strategy
• Create and review documentation requirements
• Interact with key internal and/or external stakeholders
• Align and support system requirements
• Interact with Business and obtain the Business Scenarios.
Complies with relevant training requirements.
• Protect the rights of others; protect privacy and company assets, particularly information as the key asset.
• Maintain adequate communication with relevant parties within and outside the company
• Regularly update information in applicable systems and templates.
• Contribute to the development and improvement of departmental procedures and processes and templates in the scope of the company's effort towards continuous quality improvement.
• Maintain quality standards and timelines that are consistent with business needs.
• Organize multiple complex priorities and projects and use a range of techniques to identify and resolve trial-related problems
• Change management - understand how to cope with change and influence/motivate others to deal with change

Education and Experience:

• Bachelor's degree (University degree) or equivalent education required; advanced degree preferred.
• At least 2-3 years of operational experience in clinical trials with a pharmaceutical company and/or a CRO is required.
• Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required.
• Demonstrated knowledge of industry best practices for vendor management is required.
• Good understanding of the therapeutic areas where J&J is involved is required.
• Experience with self service provides, digital platforms and technologies is preferred.
• Strong IT skills in appropriate software and company systems.
• Demonstrate a passion for digital technologies and how these are implemented in clinical studies
• Excellent in speaking and writing in English. Effective communication skills, oral and written.
• Good presentational and motivational skills

Please note you must already be located in UK and have a valid right to work in the UK without the need of sponsorship.

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