Site Leader

Chorley, United Kingdom
10 Feb 2021
12 Mar 2021
Clinical Research
Full Time
Contract Type
Experience Level
Experienced (non-manager)
Accelerated Enrolment Solutions (AES) is a business unit of PPD that offers both sponsors and contract research organizations best-in-class site and enrolment solutions, with tiered offerings combining the expertise, as needed, of industry leaders PPD, Synexus, Acurian and Optimal Research.

Package Description

Bonus: up to 10% based site performance

Additional Benefits: 25 days annual leave plus bank holidays, 5% matched contribution pension scheme, 3x Life Cover, access to our High Street discounts portal, Employee Assistance Programme, Employee Health Cash Plan programme, Cycle to work scheme, Childcare vouchers, enhanced sickness and family friendly policies, excellent training and development opportunities and flexible working availability.

This is a challenging but truly exciting opportunity to join Synexus as a Site Leader for our dedicated Clinical Research Clinic in Chorley, Lancashire

This role will be responsible for providing overall leadership, strategy and accountability for the efficiency, quality, operational performance of the clinical research clinic.

There are around 15 individuals on this site, across clinical and non-clinical and, through the engagement of the Site Management Team, you will have a direct impact on driving the culture and values of the business, through the engagement of people, to ensure that the Clinic's commercial objectives are achieved.

Key responsibilities of the Site Leader are as follows:

  • Business strategy, planning and development - agree, sustain and improve KPIs vs commercial objectives, maximising site growth opportunities. Resource planning & forecasting to ensure that site delivery is maintained.
  • Provide operational support & cross collaboration, across the UK sites, to ensure business continuity and share best practise.
  • Deliver on revenue and profit targets - Lead, engage and motivate direct reports to achieve monthly targets. Manage and control costs within agreed budgets and authorisation levels through site management structure, driving best practice.
  • Performance management & leadership of the site - Lead, coach, empower and inspire site teams, ensure all team members have clear accountabilities/expectations.
  • Ensure that all clinical and personal training objectives are met including the oversight of training plans, on-boarding processes, and the continuous revalidation of core skills.
  • Implement best practice and process improvement initiatives at site level.
  • Manage performance proactively in line with company policy.
  • Client Customer Service & Satisfaction - Drive achievement of Synexus and Sponsor quality objectives ensuring effective and efficient best practice processes, procedures and documentation to aid delivery and meet customer requirements.
  • Business development & growth - Maximising on site marketing & brand awareness opportunities.
  • Site Quality Compliance - Ensure overall compliance with company quality framework, legislation, guidelines and international standards.
  • Personal development - Ensure knowledge with regards to clinical research and business management is kept up to date with reading and attending relevant training.
  • Patient customer service - Ensure a safe, friendly experience for our patients, in line with company values with a focus on clear communication, dignity, privacy and safety.


To be considered for this exciting opportunity you will require the following skills and experience:
  • Experience of working in a clinical research environment is preferred
  • A background of leading a team in a commercially focussed, operational environment
  • A proven track record of leading, engaging and developing cross functional teams
  • Ability to successfully manage and deliver multiple projects and improvements through change management/team engagement
  • An approachable, enthusiastic approach paired with an infectious attitude to truly make a difference

Interested? Great, please apply ASAP as we may close the advert earlier than the expiry date

PPD is an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD provides equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or other status within any other protected group.