Virtual Trial - Study Concierge (French Speaker)

**Home based - All Europe**

"IQVIA Virtual Trials brings studies directly to patients wherever they are — as 100% remote studies or as hybrids blending patient-centric approaches with traditional site-based elements. Our decentralized model offers the adaptability necessary to meet any sponsor’s requirements — small or large, local or global."

Job Overview

Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services. 

Responsibilities

• Ensures the contract fulfilment to specifications of basic and routine reports for defined customers
• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
• Follows IQVIA data verification protocols.
• Researches, analyses and responds to client inquiries that are routine in nature.
• Provides support to team for client service meetings at customer sites.
• May produce ad-hoc studies on demand.

Experience

Typically requires -0-2 years of prior relevant experience.

Experience in a pharmaceutical setting preferred

Ability to speak additional European language

Knowledge

Requires knowledge of principles, theories, and concepts of a job area, typically obtained through advanced education.

Education

Bachelor's Degree or two years related work experience

Skills and Abilities

• Proficient in PC applications such as Excel
• Ability to communicate effectively with various levels in the organization (written and oral)
• Demonstrate problem solving, analytical and strong customer service skills

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.