About TMC

Telemedicine Clinic (TMC) is Europe’s leading teleradiology provider. TMC pioneered teleradiology services in Europe when it was founded back in 2002 and has since become a vital partner for more than 120 radiology departments in the UK, Sweden and Denmark.

TMC is now part of the Swiss-based Unilabs group. Unilabs runs 90 imaging centres and together with TMC reports 3 million radiology cases as well as 1 million histopathology cases per year. Overall, the group employs 500 radiologists and 200 pathologists and is active in 15 countries.

Besides its scale and track record, we like to think that what’s most special about TMC is its culture. Many people say that TMC has the feel of a thriving start-up and they are surprised at how kind and caring we are when dealing with each other and our business partners.

About TMC Academy

Since 2015 TMC Academy is the training department of TMC. Consistent with TMC´s mission of lifting world radiology standards through knowledge sharing, we are proud to offer radiologists inside and outside our organisation the opportunity to benefit from our expertise via TMC Academy. TMC organises regular courses, interactive webinars and (online) fellowship programs with the focus on both, basic and sub-specialised, continuous medical training. TMC Academy has been growing rapidly the last years. From an online diagnostic reporting solution to the offering of onsite and online continuing medical education-accredited radiology courses several times a year, held by prominent speakers from the field.

The Opportunity

We are looking for a talented Project Manager to be part of our rapidly growing TMCA (TMC Academy) team, based in Barcelona and/or remotely.

Department Mission and Organisational Context

The Academy supports the company’s overall mission of “Bringing Quality Healthcare To All People”. Its specific contribution consists in developing general radiologists into high qualified subspecialists. These subspecialists will then produce more accurate diagnoses which in turn avoid unnecessary suffering of patients and reduce treatment costs for healthcare systems. As the Academy Project Manager, you will report into the Academy Lead, based in Barcelona. In his absence you will report directly into the Head of Academy.

Mission Position

As an Academy Project Manager, you will be responsible for delivering different types of already sold projects that have to launch from Q1 onwards in 2021.

These projects will mainly imply, but are not limited to:

• Online content generation of innovative solutions in the field of diagnostic imaging.
• Online customer related support tasks.
• E-Commerce / digital marketing activities.

Role and Responsibilities

B2C Online Content Generation

• Deliver on time: Our different online products of the B2C category.
• Mentor management: Maintaining regular communication with experts in medical imaging to properly develop and deliver our online projects.
• Case management: Dealing with TMC Academy’s internal system and website to manage all medical cases included in the online courses.
• EACCME accreditation management: Ensuring that the projects are accredited on time by EACCME (European Accreditation Council for Continuing Medical Education).
• Managing: Academy CMS (Content Management System).

Customer Support

• Managing online live sessions:  Conducting Zoom sessions for our online courses.
• Communication participants: Following up on new participants and existing users from our online training activities.
• Accountability: Providing customer service and client follow up.

E-Commerce

• Copywriting: Such as promotional campaigns across the different promotional channels (emailing, social media…).
• Supporting: You´ll be supporting the B2C Academy Lead with the outlining and execution of the communication plan.

Required Experience, Knowledge, Skills

Qualifications – You have a bachelor’s degree.

Language skills - TMC is a multinational and diverse company. Our company language is English and for this role native English skills are required. Any other language is a plus.

Previous Experience – At least two years’ experience as a Project Manager in a healthcare digital marketing agency.

Technology-savvy – You are familiar with the usage of tools like Zoom and Microsoft Teams. You have a strong Microsoft Office working knowledge.

Required Role Based Competences

Organisational Skills – You will generate large amounts of online training content and courses happening at the same time.  You are ensuring that all projects are properly managed.

Interpersonal and Communication Skills – As a Project Manager you will interact with many experts in radiology and online course participants. Ideally you are an emphatic, customer service minded person with strong listening skills. Your communication and articulation is clear without being overly verbose or talkative. You can maintain this standard in written and oral communication.

Deadline-Oriented – You will launch new online training content on a regular base; You are ensuring that all deliverables are completed with the deadline.

Trouble-Shooter – You have the ability to handle and solve conflicts and challenges when creating online content.

What you can expect from us

TMC is a challenging and fun workplace with a young, diverse and very international team (over 40 nationalities). Our business language is English. TMC’s Head office is located in Barcelona, Spain.

TMC is a very friendly, dynamic and non-hierarchical workplace. People care for each other and always try to help. We are growing very fast and face new opportunities and challenges every day. This is why we need people with open and flexible minds who can cope when things become hectic and intense. However, we also make sure that we quickly recover our balance so that we not only enjoy our work but also our families, friends, and activities outside TMC.

Apart from making a living, people at TMC come to work every day because they want to make a difference in people’s health care. Everything we do is focused on diagnosing patients’ health problems quickly and correctly. This is what drives us.

We pay special attention to the way we do things at TMC and hold up the following five core values:

1. Uncompromising quality and care in all medical matters

2. Gaining more and more expertise by learning and generously sharing knowledge

3. Setting new standards through experimentation and innovation

4. Caring and respectful collaboration across departments, borders, and cultures

5. Going the extra mile and having fun

These values determine our behaviour and guide us in our decision making. To fit in at TMC you need to respect and demonstrate these values in your daily work.

How to apply

If you find this opportunity attractive and challenging, we would love to hear from you. Please apply directly here or on the TMC career website.