Parexel

User Researcher

Company
Parexel
Location
Nottingham, United Kingdom
Salary
Competitive
Posted
07 Jan 2021
Closes
06 Feb 2021
Ref
61734BR
Hours
Full Time
Contract Type
Permanent
Experience Level
Experienced (non-manager)
Job Description

Parexel Informatics develops technological innovations to make the process of drug development faster, more accurate, more productive and easier to track. Our dedicated Informatics group creates industry-leading, integrated platforms and applications
designed by clinical researchers to improve the way companies perform clinical trials, control and share data, track and report patient outcomes, and manage regulatory information.

This role will be based in our modern state of the art office in Nottingham city centre which has excellent transport links as well as a great working environment and the feel of an innovative technology company. You would be working home based at the moment due to the current pandemic.

As theSenior Business Analyst - User Researcher , you will work under the guidance of Portfolio Management andwork with Product Management, Portfolio group, the Business Owners and Scrum team(s) to create and define user stories and supporting artefacts for product features and enhancements. You willassist with identifying and documenting features which will improve business efficiency, productivity and drive revenue. You will alsoassist the Product Management function in prioritizing business epics and agile release train epics in prioritizing and grooming features and associated user stories for inclusion in a particular release and a particular sprint.

Key Accountabilities:

Business Analysis
- Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
- Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration.
- Works iteratively with stakeholders, to identify potential benefits and available options for consideration, and in defining
acceptance tests.

Business Process Improvement
- Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technology components.
- Evaluates the financial, cultural, technological, organisational and environmental factors which must be addressed in the change -programme.
- Establishes client requirements for the implementation of significant changes in organisational mission, business functions and process, organisational roles and responsibilities, and scope or nature of service delivery.

Relationship Management
- Identifies the communications needs of each stakeholder group in conjunction with business owners and subject matter experts.
- Translates communications / stakeholder engagement strategies into specific tasks.
- Facilitates open communication and discussion between stakeholders acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. (For example, may oversee the organisation's promotional/selling activities to one or more clients, to ensure that such activities are aligned with corporate marketing
objectives).
- Negotiates with stakeholders at senior levels, ensuring that organisational policy and strategies are adhered to.
- Provides informed feedback to assess and promote understanding.

Requirements Definition and Management
- Defines scope and business priorities for small-scale changes and may assist in larger scale scoping exercises.
- Elicits and discovers requirements from operational management and other stakeholders.
- Selects appropriate techniques for the elicitation of detailed requirements taking into account the nature of the required changes, established practice and the characteristics and culture of those providing the requirements.
- Specifies and documents business requirements as directed, ensuring traceability back to source.
Qualifications

Education
- Degree in Life Sciences, Engineering, or Computer Science field, or equivalent.

Skills:
-Excellent interpersonal, verbal and written communication skills
-A flexible attitude with respect to work assignments and new learning
-Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
-Shows Initiative and self-confidence, is adaptable and is able to cope with changing and evolving priorities.
-Must have the ability to work methodically in a fast-paced, time-sensitive environment

Knowledge and Experience:
-Good advanced level Senior Business Analysis / User Research experience working in a technology environment or software delivery
- Strong User Persona / UX / User Design / User research / Persona driven BA experience is essential.
-Understanding of Agile methodologies (preferably Scrum), UML, Object Orientated, Data Modeling, Process Modeling and/or other development methodologies
-Awareness of structured approach to test planning and test execution.
-Experience of App creation wold be a huge advantage (mobile/web solutions not necessarily just phone type apps)
-Heavy involvement in software creation experience is key.
- User/UI focused -creation of User journey experience is essential
- Must have strong previous BA experience at Sr BA level or above.
- Client facing experience (internal mainly) and approach with strong communication skills and personality are a must.

- Agile Scrum methodology work experience (SAFe) preferably.

Apply today to begin your Parexel journey!Why Work at Parexel

There are pivotal moments in every career: Sharing new treatments. Improving processes. Delivering life-saving advances. The people who succeed are the ones who make the journey go further and faster every time. What if you had a partner to support you as you reach the next level in your professional path? A partner who believes a collaborative environment is key to achieving your goals? A partner who is dedicated to your health and wellness so you can help make a difference in the lives of millions worldwide?

That's Parexel. We're a diverse team of professionals focused on one goal: getting treatments into the hands of those who need them most. Working together, the results we bring to our clients and the opportunities we bring to our team get better with every step.

How can we help you on your journey? Find your path, and learn more on LinkedIn, YouTube, Facebook, Twitter, and Glassdoor.

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