IT Coordinator

United States
05 Jan 2021
21 Jan 2021
Full Time
Contract Type
Experience Level
Experienced (non-manager)

A great opportunity to join a dynamic, progressive, and evolving IT team. Help lead the organizational transformation to new and exciting technologies that will provide incredible business value and keep Advanced Group's technology platform ahead of the curve.

The IT Coordinator is knowledgeable in the business of IT management. Reporting to Director, IT Operations, the IT Coordinator must be a critical thinker and problem-solver with great attention to detail. As the liaison between IT, vendors, and users, superior communication and people skills are critical to success.
  • Administer the asset management program for Global IT services
  • Manage company asset warranties, ensuring maximum operational efficiency is achieved
  • Assist in order management and decommissioning of telecom services with service providers
  • Assist in management of IT vendor and lease contracts
  • Assist in license management of enterprise software, ensuring compliance and managing true-ups
  • Consolidate vendor payment requests to IT management for review and approval
  • Create and design company user digital manuals for internal systems
  • Prepare email correspondence, documents, and presentations on an ongoing basis
  • Translate outlines and notes into PowerPoint presentations and other media, as directed by IT management
  • Administrator on activating, deactivating, and resetting passwords for many of the IT tools provided to end users (PC Softphones, Sense, job boards, etc.)
  • Manage ongoing facilities support requests of internal staff and upper management
  • Review and reconciliation of IT related vendor invoices
  • Work with IT Support to ensure upholding IT standards
  • Order office equipment for department staff
  • Use survey tool to design new surveys as requested and pull corresponding reporting results
  • Manage schedules and itineraries for IT management team
  • Arrange and coordinate IT meetings and functions
  • Provide high-level administrative support to the CIO
  • Manage unemployment process: initial claims, reporting, client portal administration and training
  • Performs other duties as assigned
  • Expertise in Windows 10, Microsoft Office 2016 or Office 365
  • Strong proficiency with PowerPoint, Smartsheet, Adobe Acrobat and other content editing tools
  • Video editing skills a plus
  • Strong analysis, troubleshooting and problem-solving skills
  • Strong organizational skills
  • Strong understanding of Information technology tools and concepts
  • Strong interpersonal and communication skills working with technical and non-technical personnel at various levels in the organization
  • Ability to lift 25 lbs.
  • Bachelor's degree preferred

Role Competencies

  • Excellent interpersonal skills that generate respect and trust from stakeholders
  • Able to manage challenges, think creatively, and pivot quickly
  • Flexible and comfortable with ambiguity and disciplined failure
  • Ability to synthesize and simplify complex problems
  • Relentless pursuit of organizational efficiency

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