Our CLS Data Management departement is looking to hire a Data Manager to join our expending team. The position can be located in UK or in Belgium.

The main responsabilities Include:

- Engage client data management during start up.

• Create protocol folder(s) for study documentation.
• Add entries into individual protocol spreadsheet.
• Review Statement of Work (SOW) for study scope.
• Ensure start-up packet delivery to clients.
• Contact clients for initial study discussion and determine authors of Data Transfer Specifications (DTS).
• Provide recommendations and alternatives to optimize data quality.
• Collaborate with clients to finalize Data Transfer Specifications (DTS).
• Obtain final client approval on Data Transfer Specifications (DTS).

- Act as a data liaison between Clinical Data Management and all other Covance departments and business units.

• Consult with Medical Affairs via a Med/Tech Affairs Request Form.
• Collaborate with Project Management proactively and reactively regarding study questions.
• Manage and resolve issues with Specimen Management.
• Initiate data changes with the appropriate department and revise all non-compliant requests.
• Partner with other Covance departments and business units, and provide integrated support and process improvements as needed.

- Create standard data transfer format(s) in compliance with client requests while adhering to both internal processes and regulatory standards.

• Build and modify Data Transfer formats as needed.
• Create test data if needed.
• Quality Check (QC) test files.
• Deliver test files to clients and log into the metrics tool.
• Obtain client approval and store auditable documentation.

- Provide ongoing client support (study maintenance).

• Create global transmission instructions.
• Schedule appropriate frequency of data transfers.
• Address errors and client issues including queries.
• Participate in study-related meetings.
• Collaborate with clients regarding study modifications.
• Confirm changes and send files as needed.
• Maintain auditable documents.
• Facilitate Data Management functions of end-to-end data lock processes.
• Represent Clinical Data Management in client visits, audits, inspections and bid defenses as needed.
• Collaborate with clients regarding new service requests.
• Support billing of services as needed.

Other duties as assigned.
Education/Qualifications:
BS/BA four-year degree or equivalent education, or 4 years Covance experience
Experience:
Customer Service experience.

Data Management and/or Clinical Trials experience.

Ability to use standard Microsoft suite of software products.

Conversant with databases and database terminology.

Strong technical aptitude.

Customer Service experience.

Data Management and/or Clinical Trials experience.