Therapeutic Area Head (TAH) Liaison

17 Oct 2020
29 Oct 2020
Full Time
Contract Type
Experience Level
Experienced (non-manager)

As a Therapeutic Area Head Liaison, your role will be to oversee the activities/deliverables under project scope, including timeliness and quality metrics, individual and team workload and provide secretarial support for the medical tower team.

As part of your role, you will 

  • Maintain oversight of product transfer activities between Sponsor and IQVIA Global Safety Officers (GSOs).
  • Serve as main contact point at IQVIA for PV GBU list related activities including changing GSO names, or product status.
  • Assisting with product assignments in accordance with therapeutic areas and GSO workload.
  • Supporting activity tracking, including periodic reconciliation of IQVIA tracking system and Sponsor tracking systems.
  • Providing metrics from IQVIA tracking system regarding individual and team workload.
  • Analysing timesheet data to assess individual and team workload.
  • Supporting with workload estimations prior and after implementing process changes.
  • Overseeing timeliness and quality of IQVIA GSO deliverables.
  • Support with IQVIA feedback on KPI metrics when required.
  • Support in development of standard timelines for various deliverable types.
  • QC of weekly tracking of HA requests and content for IQVIA input for monthly safety oversight reports for client.
  • Manage medical tower meetings (scheduling, meeting minutes, tracking of actions).
  • Support technological improvements in tracking and workflows.
  • Perform additional project-related and administrative tasks such as providing project metrics to management.
  • Participate in continuous improvement of all departmental processes and procedures, including implementation of lean six sigma principles.

You are 

  • Analytical thinker with excellent verbal and written communication skills 
  • Great at prioritising and managing your time
  • Incredibly passionate about what you do and motivated to succeed 
  • Striving to deliver excellence 
  • Able to establish and maintain effective working relationships with your internal and external stakeholders  

To excel in this role, you will have

  • Strong working experience with Microsoft Office Suite, including Word processing and data entry skills
  • Degree in Life Sciences or related field
  • Knowledge of ICH and GCP and pharmacovigilance terminology

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at