People Services Professional (HR)

Worldwide Clinical Trials
Nottingham, GB
Closing date
16 Oct 2020

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HR / Recruitment / Training, Human Resources
Full Time
Contract Type
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SUMMARY: Fix-term contract. As a member of the People Strategy and Culture team, the People Services Professional will perform a variety of tasks, with a focus on providing excellent People Services customer service and operational support. The People Services Professional will provide support in the areas of; Employee and Manager Customer Service support, On Boarding, Payroll, Benefits Administration, Leave Administration, Compensation, Employee Relocations, Employee data entry and management, Data Reporting and Auditing, Terminations, and engagement activities.

  • Provide front line customer service support for HR questions to managers and employees.
  • Process all workforce transactions, including, but not limited to, hiring, leaves of absence, terminations, and organizational, position, and job code changes within the HR systems.
  • Receive requests for separations (voluntary and involuntary), analyzes the requests, and processes and creates separation packages, as appropriate.
  • Provide Benefits Administration, Leave Administration, and Benefits billing support.
  • Maintain a strong understanding of HR policies and procedures and stays abreast of federal, state, and local regulations concerning employment.
  • Troubleshoot workforce management transactions that arise in the Manager Self-Service and Employee Self-Service applications.
  • Serve as a resource for policy and process related workforce management transactional questions from People Business Partners, Managers and other People Strategy and Culture team members.
  • Ensure appropriate documentation is maintained for all core People Services activities and in compliance with polices and legal requirement.
  • Participate in the evaluation of existing processes and recommendation of new approaches to drive continual improvements in the efficiency of the department and services performed.
  • Maintain the core HR database utilized as the knowledge base for all other People related functions.
  • Produce and distribute People Strategy and Culture reports and analytics.
  • Manage Employee data for reporting and compliance purposes.

  • Knowledge of concepts, policies, and procedures related to HR workforce and benefits
  • Ability to perform complex tasks under minimal supervision, with some degree of latitude and creativity
  • Excellent customer service and communication skills
  • Knowledge of local, state, and federal labor laws
  • Advanced ability to use computers, and computer software packages for research, analysis, and reporting
  • Ability to use judgment in data
  • Ability to organize files, records, and documents
  • Ability to effectively communicate with employees, management, and outside contacts

  • Bachelor's degree in human resources management, business, or a related field; or equivalent experience
  • Minimum 4 years of directly related experience
  • HR, Compensation and/or benefit certifications preferred
  • Intermediate English level with business communication experience


Are You Seeking A Career With Purpose?

The time is right to join our growing team, consisting of 1,600 talented and dedicated employees from across the globe. We’re doing innovative and exceptional work each and every day. Our team is filled with purpose, as we support our sponsors in the discovery of cures and treatments for diseases affecting millions of people around the world.

If you’re looking to join an energetic and collaborative team that is valued and supported by company leadership, committed to operational excellence and open to creativity and innovation, Worldwide Clinical Trials could be the ideal place for you. We have exciting opportunities in clinical drug development, project management, corporate functions, sales, and more. Explore current openings and learn more about Worldwide’s culture below.

What We Believe

At Worldwide we operate under a shared mission, vision and set of cultural values. But these aren’t just words on a page. They are a daily inspiration and a shared commitment. Because we know that when we work towards a common goal and when we bring our best selves to the job every day we can climb mountains for our customers!

Contact Us
  • 2nd Floor
  • 172 Tottenham Court Road
  • W1T 7NS
  • GB
  • 0207 121 61 61
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