IT Infrastructure Engineer

Closing date
15 Oct 2020

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Information Technology
Full Time
Contract Type
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Job purpose:

The Infrastructure Engineer will be responsible for providing technical support for the core infrastructure in the Hangzhou

office. The role involves system/network administration, troubleshooting and implementation of new IT projects.

Roles and Responsibilities:
  • Through consultation with the UK Headquarter, take a lead role in designing and maintaining IT Infrastructure in Hangzhou in any of the following technologies: Security, Internet, LAN, Wireless, Backup, Phone, Firewall and Servers (both physical and virtual)
  • Work with vendors to coordinate technical support when needed
  • Escalate incidents to UK/APAC (internal) teams as appropriate
  • Provide advanced level of support for hardware, operating system as the 2 nd line IT support
  • Handle IT related expenses and requisitions in the ERP system
  • Report to Hangzhou IT Manager on the regular basis

Skills required:
  • Business level speaking and writing English
  • Bachelor's degree in Computer Science or equivalent work experience
  • Working experience in maintaining the Ubuntu server (or other Linux distribution) and database for the web application
  • Hands-on experience with Broadband, MPLS, VPN, Backup, NAS Storage, Disaster Recovery plan, Enterprise firewall (e.g. Palo Alto), VMWare and Windows Servers
  • Strong critical thinking and problem-solving skills
  • Ability to work on concurrent priorities
  • Ability to work unsupervised
  • Working knowledge of ITIL processes
  • Excellent communication and interpersonal skills
  • Cisco Certified Network Associate (CCNA) and VMware certification (VCP) desired but not a must

Ever since 1998, when our founder, Jonathan Milner, started selling hard to find antibodies direct to life scientists from the back of his bike, Abcam has aimed to help scientific researchers make breakthroughs faster. We now have offices and labs in the UK, the US, China and Japan, and as we continue to grow, we remain ambitious, driven by our customers’ success and their research needs.

It’s our goal to provide a world-standard in protein research tools, technical support and delivery. When you join Abcam, you’ll join a global business with the passion and the vision to become the most influential company and best-loved brand in life sciences.

Our culture is our key differentiator. We believe in empowering individuals, with responsibility given at an early stage. The working environment is fun and fast-paced, collaborative and outcome focused, with a strong customer focus. In addition to competitive salaries, we can offer an attractive flexible benefits package which includes share options, a culture focused on well-being and opportunities for growth and development.

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Contact Us
  • United Kingdom
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