Director - Quality Compliance

United BioSource Corporation.
Overland Park, US
Closing date
11 Oct 2020

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Clinical Research
Full Time
Contract Type
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Director, Quality Compliance

Brief Description:

Responsible for developing and implementing strategy and policy relative to quality management systems for UBC to ensure excellence in compliance and the ability to withstand internal and external scrutiny as well as to provide quality services for sponsor. Ensures that internal controls are implemented and are evaluated for compliance via audits and assessments across the UBC functions to minimize regulatory, legal and business risk while effectively and efficiently supporting business goals. Develops auditing/inspection strategies for UBC activities and provides Senior Management with in-depth analysis and risk management on quality matters. Leads a team of Quality Assurance & Compliance professionals, setting and communicating the vision for the team and fostering a culture of collaboration.


Bachelor's degree in a life science required; advanced degree in a scientific discipline preferred. Generally has at least 10 years of pharmaceutical industry/ healthcare experience with at least 8 years of compliance and process management experience, and at least 5 years management experience of a global team; or equivalent combination of education and experience.

• Excellent knowledge of Good Clinical Practices as well as Pharmaceutical Services Operations

• Excellent interpersonal skills and the ability to communicate effectively across all levels of the organization.

• Good analytical and organizational skills.

• Effective team player and the ability to work across functional lines in a collaborative way.

• The ability to work autonomously with minimal supervision.

Supervisory Responsibilities:

Supervision of Quality Assurance staff

Specific Job Duties:

• Accountability - Defines quality objectives and strategies to meet customer requirements and UBC goals and objectives.

• Change Management - Facilitates groups or teams through the problem-solving and creative-thinking processes leading to the development and implementation of new approaches, systems, structures, and methods to ensure overall quality processes and services across the organization

• Continual Improvement - Generates creative new solutions and approaches to customer issues and organizational quality processes.

• Partnering/Networking - Participates in cross-functional activities to achieve organizational objectives.

• Systems Thinking - Implements quality related solutions to organizational problems and develops organizational or service delivery systems in a way that factors in or encompasses the interactions of all of the systems and organizational entities involved.

• Effectively manage the development, implementation and maintenance of quality assurance systems and processes.

• Ensures UBC procedures, SOPs, guidelines and other standard materials required for departmental function are prepared, reviewed and that staff are trained

• Directs and control the quality related activities across UBC through functional line management.

• Responsible for monitoring departmental activities and costs as related to the overall utilization of resources required to meet operational requirements.

• Participates in due diligence and integration activities of newly acquired organizations

• Ensures Quality Assurance resources are available to support internal and external audit programs, study management teams, and GxP-related training.

• Direct interface for UBC during regulatory inspections.

• Verify that appropriate follow-up and corrective action is taken as a result of audit observations and investigations and that corrective actions are reviewed and analyzed to identify process improvement initiatives Serves as the Quality representative for Governance Committees for larger client relationships/partnerships

• Evaluates client requests for proposals as requested

• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



United BioSource Corporation (UBC) is a leading provider of pharmaceutical support services, partnering with life science companies to make medicine and medical products safer and more accessible. Our services support the full lifecycle of medicine and medical products, including development, commercialization, and long-term value and safety.

While UBC offers employment within Patient Support, Nursing, Pharmacy and Corporate, two main focus areas for the company are Clinical Development & Research and Safety & Risk Management. Members of the Clinical Development and Research teams help evaluate study protocol, target study population, recruit physicians and patients, and collect, clean, validate and report data. As a result, sponsors are able to submit findings to regulatory authorities or make a no-go decision in a timely and clear-cut manner. Additionally, our Safety and Risk Management teams develop, deliver, and report evidence to reinforce safe and appropriate product use.

Through our Patient Access services, we help patients begin therapy quickly and remain on therapy, building strong relationships with patients to ensure optimal care.
You can find out more by visiting

Dedicated to Global Product Safety, Brand Loyalty, and Patient Access Strategies that Support the Full Product Lifecycle

United BioSource LLC (UBC) is a leading provider of pharmaceutical support services, partnering with life science companies to make medicine and medical products safer and more accessible. Our diverse suite of services helps bridge the gap between development and delivery and builds brand loyalty through patient access and adherence.

UBC is well known for our ability to generate authoritative, real-world evidence of product effectiveness, safety, and value to assist healthcare decisions and enhance patient care.

Our Mission - At UBC, our mission is to be the leading provider of late stage and patient-support services focused on safety, access, and value for the biopharmaceutical industry. UBC believes in diversity of people, thoughts, process, and corporate culture.  We are known for our industry-leading innovation, with deep domain expertise in data analytics, and other technology-related service offerings that give patients access to appropriate and meaningful care.

Please visit our Careers Hub on PharmiWeb.Jobs:

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