Customer Service Representative

Hobson Prior
Zaventem, Belgium, Flemish Brabant
£37951.62 - £40662.45 per annum
Closing date
7 Oct 2020

View more

Operations, Supply Chain Management
Full Time
Contract Type
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Hobson Prior are working with a leading healthcare organisation who specialise in medical logistics for clinical trials. Our client is looking for a Customer Service Representative to be responsible for communication and contact with the client's customers and prospects.

Job Responsibilities:

Plan and execute shipment orders.

Provide customer specific reporting.

Develop customer relationships.

Receive and reply to enquiries via email, phones and throughout our internal IT system.

Monitor and track ongoing shipments, react to any deviations.

Communicate temperature results asap after delivery, check and note any deviations.

Build and maintain relationships with other company offices, clients, agents, airlines, handling agents and suppliers.

Key Skills:

Be fluent in French, Dutch and English (other languages are benefit but not essential).

Strong organisational skills.

High attention to detail.

Ability to resolve issues quickly and efficiently.

Have an in-depth knowledge of Microsoft Word, Excel, Power Point and Outlook and other IT programs.


Prior experience in the logistics sector.

Apply now:

If you are interested in learning more or applying to this exciting opportunity then please click "Apply" and upload a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist directly, please select "Contact me" at the top of this page.

Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.

Providing recruitment solutions across the life sciences industry

Hobson Prior is a leading specialist life sciences recruiter focused on finding and placing outstanding candidates across Europe and the Asia Pacific. We work proactively and with integrity, communicate in a professional and honest manner and invest time to understand and match the exact requirements of our clients and candidates.

Our highly selective clients trust us to source and secure interim and permanent candidates who’ll make a real difference to the success of their business. Our candidates, the best in the industry, often choose to work with us exclusively because we offer the best opportunities in their specialist field.

Representing who we are and what we stand for, our values influence the way we serve our clients and candidates and the way we interact with each other.

We identified them collaboratively – as a team – and so feel 100% invested in them. Together, we think they provide the best possible outcomes all who work with us.

Our standards are set high. We work to a rigorous set of processes to ensure that our conduct is professional, ethical and delivered with integrity at all times.

We are dedicated to finding the very best solutions for our clients and candidates, always going the extra mile to deliver measureable value.

We are guided by our experience and knowledge to provide the best possible service and support to our candidates, clients and colleagues. Our approach is consultative and collaborative.

We focus solely on our chosen market, developing expert consultants who know their industry in depth and specialise within it.

We find great candidates, developing relationships with them regardless of whether they are actively looking. This means we are able to provide both candidates and clients with unique opportunities.

Driven by results, we have plans to expand across different global regions and markets and have confidence in our ability to grow successfully through our core focus.

Contact Us
  • Wellington Gate
  • 7-9 Church Rd
  • TN1 1HT
  • GB
  • 01892 612 612
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