#15286 | £ Excellent Salary + Benefits | Midlands
James Carrera at Umbilical has partnered with an established Pharmaceutical client to source an experienced CRM Manager and specialist in Salesforce to operate as Product Owner responsible for the full control; planning and delivery of SFDC process developments to maximize CRM effectiveness.
Working cross functionally you will elicit business requirements; process implementation, workflow automation, continuous improvement, reporting and dashboard creation.
- Project Management: Budgets, timelines, steering committees, cadence
- Product Owner: Vendor management, continuous improvement, innovation
- Stakeholder Management; Elicit business requirements, training, user support
- Data Management: Data strategy, Campaign management, GDPR
- Reporting: Automation, self-guided analytics
Educated to degree level you will have demonstrated (5-7 years) progressive experience in similar solution focused roles encompassing Salesforce, Project Management & Product Ownership, as well as;
- Key Stakeholder management, building strong relationships and possess excellent communication, influencing and mentoring.
- A genuine passion for data & analytics, with advanced level Salesforce reporting
- Understanding of API’s to leverage enterprise integrations
- Desirable; Global implementation experience, Business Intelligence tools, Salesforce Admin and/or Developer certified