Ancillary Support Associate *** Belgium / The Netherlands *** Home based / Office based

Docs Global (Continental Europe)
Closing date
19 Sep 2020

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Clinical Research
Full Time
Contract Type
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Job Summary:

DOCS has partnered with a highly prestigious organization with one of the most robust pipelines and a proven track record as one of the most liked employers in the pharmaceutical industry in Belgium & the Netherlands. We are looking for an Ancillary Support Associate who want to become a part of this family and add to the success story.

Roles & Responsibilities of the position:

The Ancillary Support Associate (ASA) is responsible to deliver answers on and solutions to questions related to the ancillary supplies (e.g.materials of construction, pumps and closed system transfer devices,...) used in clinical trials. The ASA will give input in ancillary supply selection at the start-up of a new clinical trial. The ASA is responsible for reviewing the on-site ancillary supplies listed on the ancillary supply questionnaire (ASQ).

Key Responsibilities:

• Act as a material expert on ancillary supplies
• Give input in ancillary supply selection for clinical trials
• Be the first and single point of contact for questions from sites about ancillary supplies via the preparation and administration investigational product team and the central study team
• Close collaboration and active engagement with the Discovery, Product Development and Supply (DPDS) team and the Drug Preparation Administration Team (DPAT) around ancillary supply related topics
• Perform full analysis of assigned ancillary supply requests and completed ASQ's, providing real time support to designated internal or external stakeholders
• Search for ancillary supply information such as materials of construction in available databases, contacting Ancillary Supply Providers etc...
• From the ASQ, assess the materials of construction, pumps and closed systems transfer devices and determine compatibility with the IPPI
• Collaborate with Supply Chain colleagues for study discovery, and ancillary supply product research and specifications

Education & Experience

• Bachelor's or Master's degree in Chemistry, Packaging, Pharmacy, Biotechnology, Nursing, or equivalent scientific field is required
• Minimum of 6 years work experience. Minimum of 2 years of extensive hands on experience with (clinical trial) ancillary supplies, or equivalent
• In depth knowledge of ancillary supplies (including closed system transfer devices and pumps) and materials of construction
• Experience with in-use/Pharmacy Manual Qualification studies preferred
• Lab experience is an asset. Solid understanding of drug development processes including ICH/GCP and local regulatory requirements is an asset
• Sense of urgency and follow-up/follow-through on outstanding issues
• Problem solving skills with ability to make decisions
• Experience working with computer software applications and clinical systems required
• Knowledge of database maintenance
• Must have strong leadership, process initiative, influencing, networking and mentoring skills
• Innovative and creative mindset with strong attention for details.
• Self-motivated, Independent thinker, flexible, with the ability to adjust to a variety of diverse and sometimes challenging situations.
• Ability to multitask, work on multiple trials in parallel in different disease areas is required.
• Ability to collaborate with all levels of management across a matrix organization
• Ability to represent the company in a positive manner; exhibiting the key qualities of the client(s).
• Proficient in speaking and writing the English language. Dutch and/or French are a strong plus
• Occasional travel as may be required

DOCS provides global strategic resourcing and FSP services to the biopharmaceutical and medical device industries. Founded in 1997, DOCS has grown to become the premier resourcing provider for the clinical development industry. 


Our Values

At DOCS, we are driven by our core values that guide our culture and support our goal to become a Trusted Partner. Our five core values are:

OUR PEOPLE: We attract, source, develop and retain the best talent to enables us provide world-class people and solutions for our clients.

EXCELLENCE: We never stop looking for new, better ways of working.

ACCOUNTABILITY: We take responsibility for our actions, owning our client’s problems and proactively looking for solutions.

INTEGRITY: Becoming a trusted partner means being honest, respectful and ethically sound, at all times.

OPENNESS: We encourage and facilitate an open and inclusive environment for a diverse global network of employees and stakeholders.

Contact Us
  • 2 Globeside
  • Globeside Business Park
  • SL7 1HZ
  • United Kingdom
  • +44 (0) 2380 688500
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