This position plays as first point of contact a vital role in representing PAREXEL. Correct and friendly receipt of all visitors and guests, managing the reception area and fulfilment of diverse operating functions are the core functions of this position.

Key accountabilities:

Reception desk / Switchboard
Answer and Transfer of calls, screening calls and take messages
General administrative functions (filing, printing, copying, faxing, laminating etc)
Greet visitors (clients/vendors) with a professional and positive attitude and in line with the security procedures
Coordination of transport/taxi arrangement for PAREXEL visitors, volunteers and external visitors
Coordinate travel requests, hotel reservations, vehicle bookings with the contracted travel agency

Meeting Planning
Coordinate the meeting room schedule and ensuring special requirements in terms of setup and equipment are met
Coordinate/distribute hospitality requests for internal/external meetings
On-site coordination for videoconference calls

Mailroom services
Process incoming and outgoing mail, faxes and packages
Coordinate courier express service
Manage stock of applicable supplies
Responsible for distribution of mail deliveries between facilities

Administrative Services
Administrative Support
Administration of helpdesk requests
Raising/administration of purchase orders
Administration of Company vehicles
Coordination with archiving company

Qualifications

Skills

Excellent interpersonal and telephone skills; Team oriented and with social competence, work creatively in a fast-paced environment, represent PAREXEL to clients in a positive and professional manner, highly service oriented, demonstrate knowledge in coordination and competence for communication at all levels, efficiently organized, good knowledge of Microsoft Windows Office

Education
High school diploma, vocational education/professional training as secretary, foreign language correspondence clerk, hotel business employee, management assistant in hotel and hospitality, travel agent

Language Skills
Fluent in local language, English preferable, both verbal and writing

Work Experience

Proven experience in the field of customer care service with emphasis on reception.

Highly motivated and service orientated starters welcomed.