Here at Syneos Health we are currently recruiting for a Japanese-speaking senior Payments Administrator to be based in our Investigator Management Solutions (IMS) team in our EU headquarters in Farnborough.

The role will involve supporting the payment process for Investigators and Institutions participating in clinical trials. You will work with internal teams to ensure appropriate funding prior to a payment being administered, and keeps internal and external team members updated on site payment statuses and issues.

This is a role in which strong team working, collaboration and problem solving skills will be key to success, alongside a keen eye for detail and an ability to organise and prioritise workload in order to meet deadlines in a dynamic environment.
 

A brief summary of duties your role will involve:

• Processing investigator payments using various CTMS tools such as Medidata, and Clinpay etc.
   
• Collaboration with various internal teams including project management, accounts payable and site contract teams as well as counterparts in other regions to ensure timely and accurate payments are facilitated according to process.
   
• Reviewing and interrogating Clinical Trial Agreements (CTAs) and CTA amendments to ensure payments are made according to the documented payment terms and schedule, with discrepancies actioned or escalated as appropriate.
   
• Ensuring proper account and project coding are applied to third party invoices as they relate to investigator payments.
   
• Creating, maintaining, and reconciling MS Excel Project Grant Tracker as necessary.
   
• Collaboration with various internal teams including project management, accounts payable and site contract teams as well as counterparts in other regions to ensure timely and accurate payments are facilitated according to process.
   
• Working with project teams to support grants payment process and system navigation, as needed.
   
• Researching and compiling necessary information as required in support of sponsor invoicing, and creating project reports as requested from sponsors or internal teams to support reporting requirements and analysis.
   
• Reviewing data with project manager for quality and completeness.
   
• Assisting the Investigator Payments Manager with Audits of site payments and sponsor deposits.

Minimal travel may be required (up to 25%).
 

To succeed in this role you will need the following skills/experience:

• Degree educated or equivalent combination of education and relevant experience.
   
• Proficiency in MS Office Suite and Outlook, with a strong proficiency in using Excel.
   
• Some experience with using a database system (eg. Oracle).
   
• Japanese language proficiency.
   
• Ability to organize and prioritize work to meet deadlines in a dynamic environment.
   
• Above average attention to detail, and interpersonal skills with a team-oriented approach.
   

What happens next:
If your application is successful you will be contacted by one of our dedicated recruiters who will arrange a suitable date and time to speak to you further about this opportunity.

Why Syneos Health?

Join a game-changing company that is reinventing the way therapies are developed and commercialized. Syneos Health™ (Nasdaq:SYNH) is the only fully integrated biopharmaceutical solutions organization. The Company, including a Contract Research Organization (CRO) and Contract Commercial Organization (CCO), is purpose-built to accelerate customer performance to address modern market realities. Learn more about how we are shortening the distance from lab to life® at syneoshealth.com.

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

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