Pharmaceutical Sales Representative - Auckland

Palmerston North, New Zealand
Thursday, 18 August 2022
Sunday, 21 August 2022
Full Time
Contract Type
Experience Level
Experienced (non-manager)
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Imagine working in an intellectually stimulating environment for an innovation-based company that makes life better for people around the world. That's Lilly.
- For two consecutive years (2021 and 2022), Lilly Australia & New Zealand has been recognised as one of the best places to work at the Australian HR Awards.
- In 2021, Lilly was a finalist at the Australian PRIME Awards.
- For the sixth year in a row, Lilly has been recognised as one of the World's Most Ethical Companies by Ethisphere.
- Fortune and IDEA Pharma has recognised Lilly as Number 1 in the Pharmaceutical Innovation Index.
- Diversity Inc. has recognised Lilly as number three in Top 50 Companies for diversity.
Lilly currently has one of the strongest mid-to-late stage pipelines in our history, creating greater excitement and bigger and better career opportunities throughout our organization.
Join us and develop your career through a variety of powerful learning and growth experiences - and enjoy considerable perks and benefits including a variety of health and wellness programs. Whoever you are, wherever you're from, if you want to make life better for people around the world, you belong at Lilly.
Reporting directly to the New Zealand Sales Manager, the successful candidate will deliver an outstanding customer experience to our Healthcare Practitioner customers (HCPs) with the appropriate use of Lilly medicines. This role is a 'hybrid' position working across primary care and secondary settings - including hospitals private specialists, and general practice.
The successful candidate requires a high level of expertise in the Hospital and Primary Care environments. There is an expectation that expert technical knowledge of the therapeutic area (diabetes) is needed in order to be of value to decision-makers to ensure patient safety is paramount. A high-level skill set in account management is also critical to ensure resources are maximized within the geographic area (Auckland). Collaborating with colleagues across teams will be required in building the right networks and adding value to our customers.
Territory and Travel
The territory for this role is Auckland.
There may be some national travel required within New Zealand for conferences and meetings. Eli Lilly Head Office is in Sydney, Australia and there may also be times where travel will be required to Australia for business/training needs.
- Achieve salestargets by promotingproductstotargeted customers
- Developstrong, long-term relationshipswithKeyCustomers in the primary care (GPs) andHospitalenvironments
- Ensurethat a high level of customersatisfaction is achieved and maintainedat all times
- Respond tocustomerrequests in a timely andeffectivemanner
- Promote the image of Lilly in diseasestate areas
- Develop & maintainexcellentknowledge of disease area, products,competitors,and marketdevelopmentsin the relevant disease state area
- Developsdetailedterritorybusinessplans, based on territoryanalysis,to meet the plannedobjectiveswithin a geographicareacomprisingHospitalandcommunity business
- Developspecificterritory action plansforkeycustomers
- Enterandmaintainaccurate,professionalrecords of customerinteractionswithin a timely manner
- Be a strong team player and workcollaboratively alongside all Lillycolleagues
- Able to use technologyeffectively in ensuring all duties are carriedouteffectively
- Ensure all activitiescomply with legal andethicalstandardsand companypolicies
- Able to quicklybuildknowledgeofcurrenttreatmentguidelines,formularystatus, and institutionalprotocolsthatimpact the standardofcareforthedesiredpatientoutcomes
- Identify & offermulti-channelsolutionsthatare themost meaningfultothe customerand align withwhat theLilly portfoliocan deliver
- Lead the organisation and runningof specificeducation initiatives (e.g. speaker meetings, webinars, etc.) to address customerneeds and promote the products
Most Critical Skills & Attributes:
Selling capability (strategic customer focus)
- Account &* *Stakeholder Management - An ability to manage keyaccounts and enhancerelationships,build andincrease collaboration, and develop valuedrelationshipswithkeyinfluencersandteams
- Scientific knowledge and application - A demonstratedability to understandanddisseminatescientificinformationandrelated disease states - at a depthrequired to crediblycommunicatewith a specialist
- Strong Professional Communication - Stronginterpersonalskillsandthe ability to sharerelevant and high-qualityinformation
Business ownership
- Business Acumen - To have an understanding of business drivers for both customerand organisation,cuts throughthecomplexity to solvebusiness problemsthat create a mutuallybeneficialoutcome
- Planning and execution - An ability to reviewdata;strategicallyplanactionsthat are implementedwiththedesiredoutcomes and accountabilityfortheseactions.
- High - level organizational skills - The ability to prioritizeanddeliveroncustomerrequirements and completealladministrationtaskswithin the requiredtimeframes
- Learning agility - To be able to effectively deal with a wide variety of people and challengingsituations and is comfortablewith complexity, can examineproblemscarefully,anddeliver in first-time situations.
- Emotional Intelligence - To be able to evaluateemotionsof self andothers in order to understanddrivers of behavior andbuild valuedrelationships,to remain optimistic and positiveeven in ambiguity or during a setback.
- Resilience - The demonstrated ability to be determined to achieve a goal, the ability to persevereduringtimesof trial, the abilityto adapt to changeandmoveforwardafterdisappointmentsandsetbacks
- Compliance - theability to understandoperatingprinciples,procedures, andpracticesand to operatewithinthem at all times
Prior Knowledge or Experience:
- Prior experienceanddemonstratedskills in a sales or accountmanagementrole are highly desirable
- Demonstratedability to usetechnologyeffectively to meetadministrative and compliance requirements
- Proven expertise in the diabetes therapy area is desirable
- Prior sales or territorymanagementexperiencein the pharmaceutical or medical industry is preferred
- Tertiary qualification - at degree level in science,pharmacy,nursing, or business
As a condition of employment with Eli Lilly Australia and Eli Lilly New Zealand, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company. If you would like to request an exemption on medical or other grounds, you may do so by emailing
We are committed to investing in our employees, through competitive salaries, development and training, generous benefits, and the opportunity to make an impact on the world.
Our total rewards programs are designed for your overall well-being, supporting you wherever you are in your life and career journey- offering flexibility and choice to help you be the best you. We grow and lead at all levels of the company, where unleashing your potential means exploring cutting-edge solutions and investing in your development, no matter what job, title, or tenure you have.
Whoever you are, wherever you're from, if you want to make life better for people around the world, you belong at Lilly. Learn more at
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
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