Customer Service

• Customer Service
• Analytical Technology
• Order Management

Our Client
Our client is a global company on a mission for a more sustainable use of the world's food resources. They create end-to-end solutions that secure and improve food quality. From raw material to finished product, their analysis instruments refine measurements into information management that enables businesses to run intelligent data-driven productions with less waste and bigger yields.

The Opportunity
Due to an internal promotion, our client is seeking a new Customer Service/ Sales Coordinator. Reporting to the Financial Controller, you will be working in a small team in order management. In addition, your remit includes:

• Creation of preventative maintenance and service contracts for our client's equipment
• Management of inventory and sales processing
• Management of invoicing for preventative maintenance, product sales and ad hoc service orders
• Stock transfers between warehouses and service engineers
• Material master creation
• Customer queries & support
• Management of Warranty Returns and Exchanges

The Experience
An energetic professional is desired with the right attitude and behaviour that match our client's business style and culture. Ideally, a minimum of 2-3 years' experience within a similar administration role would be preferred, however for the ideal person, training will be provided. In addition, you will have experience in:

• SAP and CRM skills e.g. Salesforce, NetSuite, ZOHO or other
• Proficient in general computer and Microsoft Office packages (Outlook, Excel, Word).
• Capable of communicating with all levels across the organization, externally and internally.
• Great customer service ethics who is highly self-motivated and enthusiastic.
• Organized and structured you drive to initiate improvements & efficiency.

The Offer
You will be offered a challenging job with an international and innovative company that is a clear leader in its field. You will get the opportunity to support the most advanced technology utilised in the analysis and production of wine, beverage, dairy, meat, grain, feed and forage in scientific laboratories.
You may be expected to work flexible hours as may be necessary for the proper performance of your duties. This role is based in Mulgrave, however with COVID restrictions you will at times be required to work remotely from home.
Our clients work is based on trust and working in teams, and you can expect to enter a great working place where you can bring your ideas to the table and make a difference!

The Application
To join our client in this exciting opportunity please email your cover letter & CV to careers@mexec.com. Confidential enquiries to Marilyn Jones on 1300 0 MEXEC.

You must be eligible to work in Australia.

mexec delivers executive recruitment solutions to the pharmaceutical, biotechnology and broader technology industries. mexec comprises of highly talented and knowledgeable industry experienced Consultants that partner with leading organisations to grow their leadership teams.

We recruit at all levels including senior management, and we are currently recruiting for a variety of opportunities in the area of Sales & Marketing, Management, Medical, Regulatory Affairs, Clinical Research, Pharmacovigilance and Operations. Contact us today.